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Yes, it is. All transactions are handled via our PayPal account on their secure servers. You never have to enter personal or credit card info on our site.

There are several ways to ensure you are on a secure server:

• There is an "s" after http in the URL - "https://www..."
• There is a lock in the very lower left of the browser window
• There is a lock at the extreme right in the address bar
• The color of the address bar changes

Remember, your transaction is handled by PayPal, not by us!

How long will it take to get my order?

We have no idea. Seriously. We don't know where you live, and we don't know how long it takes to ship things from Central Illinois to your location. We can tell you that we ship all orders within one business day. If you order on a Monday, your order will ship no later than Tuesday. If you order on Friday, Saturday or Sunday, your order will ship the following Monday.

How is my order shipped?

We ship via US Postal Service or UPS GROUND, whichever is more cost effective. It normally takes less than a week for orders to arrive at either West or East Coast - and less for everywhere else except Alaska, Hawaii and some parts of rural Arkansas.

Why should I buy my favorite band's CD here instead of other web sites?

Because they will make more money on an item purchased here as compared to anywhere else. Look, we're all about supporting independent musicians and artists, and we hope you are, too. When an artist works with us, we take a percentage of the total sale, which is - to the best of our knowledge - less than half of what other retailers take. That means the artist makes more money and can more fully support themselves.

What should I do if my order is wrong?

If you're like most people, the first thing you'll do is get really, really mad - possibly because you had planned on wearing that new T-shirt to an important function and now you can't, which means you'll have to figure out something else. Once you've gone through that stage, here's what you do:

• If it was your fault, contact us and request an exchange. You will have to pay to ship the item back to us, but we'll pay to ship the replacement item, even though you're the one who messed up.
• If it was our fault, contact us and request an exchange. You will still have to pay to ship the item back to us, but we'll compensate you for it. We will then flog the offending employee to within an inch fo their life to ensure they never do it again. (Hey, we're all about getting the job done right the first time.)

IMPORTANT NOTE: We're not really going to flog anyone. We just put that in there to see if you were paying attention.

What is the meaning of life?

Look, if we knew that, we wouldn't be here. At the very least, we'd be on the talking head circuit telling everyone we could get our hands on. Then again, if we knew the answer to that, it could well mean that we had advanced so far that it was no longer necessary for us to exist on this level - and we'd move on. Unfortunately, there is NO ONE associated with this business that is so far advanced, so we keep searching for the answer to this one, just like you.

And if you ever figure it out, please do let us know, OK? And if you want to write a book about it or some such, contact us and we'll be glad to sell it for you here.